Privacy Policy

Niyom Labs ("we", "our", "us") is an AI and software engineering company. Our website is https://niyomlabs.in. We provide AI systems, DevOps services, and prebuilt software solutions for businesses.

For any privacy-related queries, contact us at: [email protected]

We collect the following types of information:

When you book a call or contact us: - Your name and email address (submitted via the booking form) - The date and time you select for a meeting - Any message or context you provide

Automatically collected data: - Pages you visit and time spent on them (via Google Analytics) - Clicks, scrolls, and session recordings (via Microsoft Clarity) - Your approximate location (country/city level — not precise) - Device type, browser, and screen resolution - Referral source (how you found us)

We do NOT collect payment information, government IDs, or sensitive personal data.

We use your information to:

- Schedule and conduct the intro call you requested - Follow up on your business inquiry via email - Understand how visitors use our website and identify areas to improve - Analyse product usage patterns (aggregated and anonymised) - Comply with legal obligations

We do not sell your data. We do not send unsolicited marketing emails.

We use the following analytics tools to understand how our website is used:

Google Analytics (Google LLC) Google Analytics collects anonymised usage data including pages visited, session duration, and traffic sources. Data is processed in accordance with Google's Privacy Policy. IP addresses are anonymised. You can opt out via the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity (Microsoft Corporation) Microsoft Clarity records anonymised session replays, heatmaps, and click patterns to help us improve the website experience. Clarity uses cookies to identify sessions. No personally identifiable information is shared with Microsoft through Clarity. Learn more at clarity.microsoft.com.

Both tools store data on servers operated by their respective companies, primarily in the United States, under standard contractual clauses.

When you book a meeting through our website, we use the Google Calendar API to create a calendar event. Your name, email address, and selected time are processed through Google's infrastructure. A Google Meet link is generated automatically and shared with you.

Google's use of your data in this context is governed by Google's Privacy Policy and Terms of Service.

Our website uses cookies for the following purposes:

- Analytics cookies (Google Analytics, Microsoft Clarity): Track usage patterns and session data - Essential cookies: Required for the website to function correctly

You can control cookies via your browser settings. Disabling analytics cookies will not affect core site functionality.

- Booking data: Retained for as long as necessary to manage the business relationship - Analytics data: Retained per the default retention settings of Google Analytics (14 months) and Microsoft Clarity (90 days) - Email correspondence is retained for as long as the business relationship is active

You may request deletion of your personal data at any time by emailing [email protected].

You have the right to:

- Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to processing of your data - Request data portability

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

Our website may link to third-party services (e.g., GitHub, LinkedIn). We are not responsible for the privacy practices of those services. Please review their respective privacy policies.

We may update this privacy policy from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated policy.

For any questions about this privacy policy or your personal data:

Niyom Labs Email: [email protected] Website: https://niyomlabs.in